Clarification of the project scope and mutual expectations by intensive initial discussions and definition of success criteria. HC pursues the following project sequences

  • Analyze, measure and record the "actual state".
  • Comparison with expectations for "should state".
  • Definition of the prioritized project goals
  • If necessary: SWOT analysis to determine the gap
  • Action Plan (possibly including team building exercise)
  • Implementation
  • Milestone controlling
  • Feedback

During the joint project phases, there is a regular exchange about required course adjustments under involvement of the employees and in close coordination with the clients. This is part of the basic working principle of HC.